Shipping policy

Shipping Policy

We want you to know what to expect after placing your order. This policy explains our processing schedule, estimated shipping times, and how to request delivery support.

Order Processing

We begin preparing your order once payment has been verified. Please allow 1–3 business days for processing, excluding weekends and public holidays.

During promotions or periods of increased order volume, preparation may take longer than usual. We will email you if a significant delay affects your order.

Delivery Times

Following dispatch, please allow the estimated delivery periods below:

  • Standard shipping: 7–21 business days

Order preparation is separate from shipping time and should be considered when estimating arrival. These delivery windows are not guaranteed. Customs checks, weather, carrier service interruptions, and other transit conditions may result in delays.

Shipping Costs

Before you submit your purchase, checkout will show the shipping options available for your order and the cost of each option.

Order Tracking

We will send a shipping confirmation to your email address when your package has been dispatched. If tracking is provided by the delivery service, you will find those details in the confirmation.

Please give the carrier up to 48 hours to make tracking updates available.

Shipping Address Changes

Review your delivery information carefully before confirming your purchase. Include all details needed for delivery, such as your apartment or suite number and postal code.

To request an address correction, contact us as